To start the return process for your order, please enter your email address or phone number and the order number below.
How do I return?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to return
- You will get a confirmation email with the shipping guidelines once the return request is approved
What items are returnable?
You can return your items within 14 days of receipt of your shipment.
- They must be in original condition
- For clothing, unwashed and unworn
- In the original packaging
- Tags still attached
- Proof of reciept
What items are NOT returnable?
You cannot return your items after 14 days of receipt of your shipment.
- Items that are 'No longer wanted'
- Washed and or worn items
- Items without original packaging
- Items with tags removed
- Without proof of reciept
Are there any charges for return?
- There are no charges for return
- Original shipping charges are non-refundable
- You are responsible for the charges of the return shipping
How soon will I get my credit?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your credit.
- If you are approved, then your store will be processed, and a credit will be sent to your email of ourcase for the amount of the returned item
Can I request a refund?
- A refund is only ever eligible if the item is faulty