Shipping

SHIPPING

Orders are processed Monday - Friday (excluding public holidays) from 7am - 3:30pm AEST and can take up to two business days to process before being shipped.

Tracking advice will be sent to your email once your order has dispatched.

In some cases, we may need to contact you before your order can be shipped. To ensure there is no delay, please respond to any email/phone call from our team.

DELIVERY TIMES

LOCATION  COST TIME
Australian Standard Shipping $12.95 1-3 Business Days

*Currently Only offering flat rate shipping.

In general, Sydney deliveries arrive overnight and deliveries to nearby cities within 2-3 days. 

Free Shipping On All Australian Orders Over $150 $0.00 1-3 Business Day 
International Standard Shipping $29.95 7-14 Business Days

 

* Shipping time may slightly vary as these times do not include order processing time.

* Shipping times will vary dependant on your delivery location, it takes less time to delivery to Metro than to rural addresses, please make sure you factor these added times in when placing your order.

* Express orders placed weekdays before 2pm AEST will leave our warehouse on the same day. Orders placed outside of these times will leave the next business day. *Delivery time will then be based on Australia Post

INTERNATIONAL ORDERS

Please note that International orders may be subject to customs inspections and import duties and taxes unique to your country. 

TAXES & DUTIES

Please note taxes and duties may be charged for international orders.

All applicable customs and import duties and fees, taxes and any other charges are the responsibility of the customer, even if you refuse the shipment upon delivery. If your order does require these additional charges, they must be paid by you in order for your package to clear customs.

Customs authorities require by law that we state the value of your order directly on the package. Customs agents have the right to release or deny release of your package and, in rare cases, they may also delay or reject delivery.

If you refuse to pay any additional fees, your package will be sent back to us and you will be refunded the cost of your order minus any extra shipping charges incurred by us from the carrier.